Overwatch – Overanalyzed – Communication and Callouts

Overwatch - Overanalyzed - Communication and Callouts

Overwatch – Overanalyzed – Communication and Callouts

Created by Professor Michael Van Etten, Professor of World Languages at Finger Lakes Community College (FLCC). Director of eSports. Member of FLCC Athletics.

YouTube videos featuring examples of professional match communication. Note the content, direction, and style of communication practice being done during a match.

A Shotcaller may guide and direct overall strategies and focus targets, but only does so with the input and feedback of their team members. A team needs to trust the Shotcaller to move the team in the right direction, and the Shotcaller needs to trust the team to execute the plan as it unfolds.

A Coordinator keeps the plan intact if a Shotcaller falls in the field. Both the Shotcaller and Coordinator need to watch over the team fight as a whole in order to push the attack or call a retreat. If a retreat is called, the team must react quickly and efficiently in order to reset as soon as possible. Otherwise, lost team fights just feed the enemy team.

There are a variety of different callouts. Positions informs the team about flankers, flyers, divers, and the backline status. Status tells the team that an opponent is incapacitated and is an easy target. The team needs to capitalize on these effects as soon as possible. Team Ultimates lets your team know that you’re ready to engage your ultimate ability, and coordinate combo attacks. Enemy Ultimates lets your team know that you’re expecting an enemy ultimate or counter to your own attack, and adapt accordingly.

Position reports need to be clear and concise. Nobody benefits if you’re yelling the name of an opponent with no supporting information. Always include [HERO] [POSITION] [LOCATION]. The more specific the better. The Shotcaller will decide if the enemy hero becomes a focus target.

Healing reports must always include the in-game callout button “I need healing!”. This way, your healers always know your exact location and don’t waste time searching for you. Avoid speaking the phrase “Heal me!”. Who is “Me”? Always use the callout button and specify hero name. “Heal Orisa”, “Heal Genji”, etc. DPS have the responsibility to be in clear range and line of sight of support members. Support members are NOT obligated to put themselves in danger to heal teammates.

Positivity and good energy in the comms will always produce better results as a team. Negativity and “salt” will not produce better results, and may destroy previous progress made in building team communications. Be clear, concise, and supportive of your fellow team members. This requires a great deal of personal mastery.

There is a difference between constructive feedback and destructive criticism. There is no place for negativity and “salt” in a professional program and only hinders the development of the team. Team members are expected to treat each other with respect, and communications must be kept clear, concise, and positive in order to ensure victory.